Terms and Conditions
The Terms and Conditions of Use of the website (the “Website”) operated by Aramex PJSC (“Aramex”) are applicable to all users (“you” and “your”) of the Website.
By accessing this Website, you are deemed to agree to the following terms and conditions, the
and any other relevant policies, terms and conditions and notices (collectively referred to as the “Terms and Conditions”) which are currently applicable or will be applicable to your use of the Website, without qualification.
If you do not agree to these Terms and Conditions, then you must stop using or accessing the Website.
Intellectual Property Rights
All intellectual property rights in the contents of the Website are owned by Aramex or its licensors.
No part of the Website may be copied, reproduced, modified, transmitted, stored or exploited for commercial gain, as part of any other website or in any other form, whether electronic or otherwise, without the prior written consent of Aramex, except that you may print or download to your hard drive or other storage device extracts from the Website for your own personal or internal business use.
Any unauthorised use of this Website may result in a violation of intellectual property laws, the laws of privacy and publicity, and communication regulations and statutes.
Use of Website
You may not use any “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website, or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website.
You may not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means.
The contents of the Website may include links to third party websites (“Linked Sites”). These links are provided to you only as a convenience, and are beyond the control of Aramex.
Aramex may prohibit links to the Website and you must remove or cease any link at Aramex’s request. You will not frame any part of the Website content by including advertising or other revenue generating material, without the prior written consent of Aramex.
All content included on this Website, such as text, graphics, logos, button icons, images, and software, is the property of Aramex or its content suppliers and protected by international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Website is the exclusive property of Aramex and is protected by international copyright laws. All software used on this Website is the property of Aramex or its software suppliers and protected by international copyright laws. The content and software on this Website may be used as a shopping, selling, and e-card resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this Website is strictly prohibited.
There are two kinds of registered users of the Website, “Aramex Account Customers” and “Aramex Non-Account Customers”. In order to become a registered Aramex Non-Account Customer, you must complete the
Aramex registration process.
In order to become an Aramex Account Customer, you (or your company, if you are registering with the Website on behalf of the company you work for (“Company”)) must have an existing account with Aramex (such as a business account for warehousing or commercial freight forwarding), and must also complete the
Aramex registration process.
[(you will be required to confirm your (or your Company’s) account number)]. Once Aramex has received your application for registration, you will receive an email confirming that your application has been accepted. You must click on the link contained in this email to activate the registration. Aramex reserves the right to reject any application for registration at its sole discretion.
Aramex Non-Account Customer
By completing the registration process, you acknowledge that you are eligible for registration, and you warrant that you have, under the laws of the country in which you are based, full legal capacity to enter contracts (including, without limitation, that you have attained the applicable legal age for entering contracts) and that the information you provide to Aramex for the purposes of registration is, at the time you provide it, current, complete and accurate, and not misleading or deceptive.
Aramex Account Customer
As an Aramex Account Customer, you will have access to the extra functionality available in the Website. By completing the registration process on behalf of your Company, you warrant that you have the authority to bind your Company, and that you will ensure that any other employees of the Company who use the Website comply with these Terms and Conditions. These Terms and Conditions will be in addition to the terms of any contract you have entered into with Aramex in relation to your account.
You must log in using your username and password. You must ensure that your password is kept secure and confidential and not revealed to any other person. You acknowledge that you are entirely responsible for your password and you must notify Aramex immediately of any unauthorised use of your password or any other breach of security relating to your account. You acknowledge and agree that Aramex accepts no responsibility for any loss or damage occurring as a result of the fraudulent use of your password, and you release Aramex from all claims arising from the unauthorised use of your password.
You acknowledge that Aramex assumes no responsibility whatsoever for ensuring that any information concerning you or your Company is current, complete or accurate and you agree to maintain and update any such information.
You or Aramex may terminate your registration at any time and for any reason without written notice. Once your registration is terminated by Aramex, you will not be able to access any part of the Website intended for registered users without Aramex’s prior consent.
Where you use the Website to request that Aramex carries out a task on your behalf, we will send an email to the address you submit during the registration process to confirm that we have received your request. Although Aramex makes every effort to ensure the services offered on the Website are as reliable as possible, the nature of the Internet means that we cannot be held liable for any requests in respect of which we do not confirm to you that we have received.
All prices listed on the Website are, to the best of Aramex’s knowledge, accurate at the time of printing. However, the Website may contain inadvertent inaccuracies or typographical errors. These will be corrected at Aramex’s discretion, as they are found.
In addition, all prices listed are subject to change at any time without notice. The information on the Website may be updated regularly so inaccuracies may occur during the process.
Aramex reserves the right at any time to charge a fee for access to certain parts of the Website. However, in no event will you be charged for such access unless we obtain your prior agreement to pay.
You agree to defend, indemnify and hold harmless Aramex and its affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims arising directly or indirectly out of your breach of any of these terms and conditions, and any of your activities conducted in connection with the Website.
You assume all responsibility for compliance with all laws and regulations of any country from which you may access the Website regarding access, use, export, re-export and import of any content appearing on or available through the Website.
Aramex may retain any data that you provide in the course of using the Website and will do so in accordance with our
You acknowledge that Aramex may delete this data at any time. You acknowledge that you are solely responsible for maintaining a back-up copy of such data and that Aramex will not be responsible for its loss or deletion.
You acknowledge and agree that any rate or time estimate shown by the Rate Calculator or the Transit Time Calculator or other such tool on the Website for estimating a rate or time is an estimate only and may be different from the actual rates or times for domestic or international carriage of any shipments tendered to Aramex. This may be due to a number of causes including, without limitation, actual dimensions of your shipments, local charges and any unanticipated delays in shipping.
Terms of Carriage
You acknowledge and agree that domestic and international carriage by Aramex of any shipments tendered to Aramex through the Website will be governed by the terms, conditions and limitations of liability set out in the applicable terms and conditions, which are incorporated into these Terms and Conditions by reference.
Limitation of Liability
The Website makes certain information and material available to you as a service, either through Aramex, its suppliers, or otherwise. The information and material provided on the Website is provided “as is”, has not been prepared by taking into account the particular objectives, situation or needs of any individual users, and is without warranties of any kind either express or implied.
Aramex does not warrant or make any representations regarding the use or the results of the use of the Website or in Linked Sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. Aramex will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including direct, indirect, consequential, special losses, or loss of profits). You release Aramex from all claims arising from any statement or representation made on the Website.
To the fullest extent permissible pursuant to applicable law, Aramex excludes all responsibility and liability in relation to the Website, and disclaims all warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. Aramex does not warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available, are free of viruses or other harmful components.
To the maximum extent permitted by law, Aramex, you will indemnify Aramex, its officers and employees against all costs, expenses and damages incurred in connection with any claim brought by a third party against Aramex arising from a breach by you of any of the Terms and Conditions. You acknowledge that the limitation/exclusion of liability of Aramex, and your indemnity to Aramex, will also apply to all affiliates of Aramex, including any parent or subsidiary companies.
Aramex’s failure to enforce the strict performance of any provision of the Terms and Conditions will not constitute a waiver of its right to subsequently enforce such provision or any other provisions of the Terms and Conditions.
Aramex reserves the right to change the Terms and Conditions at any time and without providing you with notice of such changes. You agree that your continued use of the Website constitutes your acceptance of the modified Terms and Conditions, and you agree that all previous versions of the Terms and Conditions are superseded by the modified version. You should check these Terms and Conditions each time you access the Website to check for updates. These Terms and Conditions were last updated on April 16, 2008.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of the remaining conditions.
Your use of the Website and these Terms and Conditions are governed by and construed in accordance with the laws and regulations of the Emirate of Dubai and the federal laws of the United Arab Emirates applicable in the Emirate of Dubai.
If you have any questions, concerns or complaints in relation to the Website or the Terms and Conditions please contact Aramex
customer service team.
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